Summary

145 Queen Housing – provides safe rent-geared to income housing for single people who are experiencing poverty, chronic homelessness and often the long-term effects of trauma, social isolation, varying degrees of mental health and substance use. 145 Queen Street Housing provides Housing with supports, including case management, on site 24 hours per day, 7 days per week. We work from a client centered, harm reduction, trauma informed, anti-oppressive framework.

Description

INTERNAL/EXTERNAL

Job Title: Harm Reduction Case Manager
Position Type: Bargaining Unit, Full‐Time, Permanent
Number of Positions: 1 
Rate: $26.52 per hour
Vacation: 4 weeks to start
Benefits: Group benefits with Life Insurance, AD&D, Extended Health and Dental Care with premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid sick leave and float day
RRSP:  RRSP with 6.5% employer contribution and 4% employee contribution after successful completion of probation
Hours:  37.5 hours per week, including weekends, evenings and day shifts
Supervisor: Senior Manager, 145 Queen Housing Programs
Posting Date: December 22, 2023
Application Deadline: January 10, 2024
Location: 145 Queen Street East, Toronto, ON, M5A 1S1

Why Fred Victor?
For over 125 years, Fred Victor has been a leader in providing place and purpose to people in need in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending chronic homelessness. This is an ambitious and bold goal but we believe, achievable.

145 Queen Housing – provides safe rent-geared to income housing for single people who are experiencing poverty, chronic homelessness and often the long-term effects of trauma, social isolation, varying degrees of mental health and substance use. 145 Queen Street Housing provides Housing with supports, including case management, on site 24 hours per day, 7 days per week. We work from a client centered, harm reduction, trauma informed, anti-oppressive framework.

Does this sound like work you want to be a part of?
We offer a supportive environment, an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 60 programs and services and more than 21 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.

What You Will Do:

  • The focus of the position is to work with chronically homeless tenants to access and maintain alternative supported housing with a focus on providing case management to tenants who are actively using substances.
  • Encourage tenant participation in the development of short- and long-term goals, community development strategies, using a facilitative management approach to promote independent living and well-being and the safety and enjoyment of their housing.
  • Engage with other service providers, both internal and external to Fred Victor in order to provide case management support that is responsive to the needs of the tenant.
  • Maintain up-to-date case management files, including accurate client progress notes
  • Provide intake, assessment and case management services, utilizing a client-centered, strength-based, harm reduction approach to clients actively using substances
  • Coach or assist a client in the development/maintenance of abilities relating to activities of daily living, self-care, crisis management strategies, symptom management, maintaining a support network, and skills teaching such as budgeting, grocery shopping and other life skills.
  • Assess the client’s support needs based on indicators of stability (i.e. daily living skills, housing stabilization, finances, connection to primary healthcare, social networks, etc.)
  • Draft clear coordinated care plans (CCPs) for each client that advance client’s immediate needs and mid-term goals. Reassess and adjust those plans periodically throughout the service.
  • Work with the housing team to provide overall support to the tenants and respond to any crisis or emergency that presents.

What You Bring to the Team:

  • Strong understanding of and experience in providing harm reduction and case management support.
  • This position will use a trauma informed, harm reduction, client centered, anti-oppressive approach to all of their work.  This position requires respect for, and expertise working with, tenants who are facing mental and physical health issues, active substance use, history of trauma, abuse and social isolation and who come from racially and ethnically diverse backgrounds
  • Extensive experience working with people who have experienced homelessness and poverty; understanding of the issues of homelessness, poverty and discrimination facing this community and how these issues affect the lives of individuals
  • Strong commitment to harm reduction, trauma informed, anti-oppressive and client- centered principles

What Sets You Apart:

  • Demonstrated experience in conflict resolution and crisis management.
  • Demonstrated experience and commitment to harm reduction, trauma informed, anti-oppressive and client centered principles.
  • Extensive experience working with people who come from diverse racial, gender, ethnic and cultural backgrounds and who have experienced varying degrees of mental health, social isolation and substance use
  • Lived experience
  • Extensive knowledge of community based resources
  • Proven ability to challenge organization, staff and tenant communities in a positive and creative way to effect better service.
  • Well-developed interpersonal skills that will produce effective, productive and appropriate relationships with the tenants, community, external agencies and staff at Fred Victor.

Compensation and Benefits:

  • For the Harm Reduction Case Manager, the pay starts at $26.52 per hour
  • 4 weeks of vacation to start + 1 float day
  • Generous paid sick leave allowance
  • A comprehensive Dental, Extended Health and LTD group benefits package includes individual and family coverage, including prescriptions, hospital accommodation, hearing care, paramedical practitioners and a wide variety of dental care. Additional insurance includes vision care and travel for emergency medical services.
  • 6.5 % of your gross salary will be contributed to a group RRSP on your behalf after successful completion of probation; you will contribute 4% of your gross salary to the same RRSP
  • Access to employee and family assistance plan

How You Can Apply
Send your resume and an email describing why you want to be part of the Fred Victor Team by January 10, 2024 to Logan Bodera, lbodera@fredvictor.org with Harm Reduction Case Manager in the subject line.

A Police Record Check is required by the final candidate prior to hiring.

All candidates offered a position with Fred Victor from September 30, 2021 onward must be fully vaccinated and provide proof of their vaccination as a condition of employment. Fred Victor will comply with its Human Rights obligations and accommodate employees who are legally entitled to accommodation.

Accessibility & Accommodation
Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived-experience
 
If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received relating to accommodation requests will be treated with confidentiality.