Summary

The Employment Counsellor is responsible for the provision of direct individualized services to clients of ES and programs within YSB in accordance with the policies and directives established by the Board. This includes supporting clients to identify and achieve appropriate short and long term goals and improve their employability through more rapid access to education, training and employment opportunities.

Description

Bilingual Employment Counsellor/Case Manager, Employment Services

Location:                                           Ottawa, Ontario

Reports to:                                       Coordinator, Employment Services

Employment Status:                      Full time temporary (December 1, 2024)

Bargaining Unit Status:                 Included

Annual Salary:                                 $58,572.80 – $70,345.60

Language requirements:              English and French are essential

Bona Fide occupational
requirement (BFOR):                    N/A 

Reference Number:                      23-124

Closing Date:                                  December 24th, 2023

Posting Stage:                                Internal / External

About us:

Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at‑risk individuals aged 12+ and their families every month. YSB employs 350 caring professionals in a unionized environment in over 26 locations across Ottawa.

Under the general direction of the Director of ES and the immediate supervision of the Coordinator, the Employment Counsellor is responsible for the provision of direct individualized services to clients of ES and programs within YSB in accordance with the policies and directives established by the Board. This includes supporting clients to identify and achieve appropriate short and long term goals and improve their employability through more rapid access to education, training and employment opportunities.

What you will do:

  • Provide a range of employment interventions including individual and group counselling, drop-in or outreach services and referrals to support clients in achieving their objectives.
  • Conduct needs assessment
  • Develop rationale for service plans
  • Assist clients to identify and achieve appropriate long and short-term goals (case management plans)
  • Support clients in their career planning, career counselling and coaching.
  • Assist clients with pre-employment preparation; resume preparation, job search skills and interview skills.
  • Ensure ongoing entry of case management information for program.
  • Ensure both electronic and physical files are maintained and current within established guidelines.
  • Ensure familiarity with pertinent legislation, regulations, guidelines and policies as well as community services.
  • Contribute to program and services development and evaluation.
  • Participate in hiring, training and supervision of students.
  • Follows safe work practices as established by the YSB and the Program.

This opportunity may be right for you if you have:

  • Degree or diploma in social sciences, educational counselling, social work
  • Two years related case management experience working with public in an employment setting
  • Knowledge of and experience using CAMS database
  • Strong capacity to organize, schedule and manage client work load
  • Experience in group facilitation
  • Current knowledge of Labour Market information and trends
  • Fluency in English and French are essential
  • Knowledge of Employment Ontario programs and services
  • Knowledge of job search strategies and techniques
  • Experience working with diverse client profile
  • Familiar with Ontario Works and Employment Insurance initiatives
  • Familiar with local employment, educational and training resources
  • Experience working in a recruitment or employment support agency considered an asset
  • Knowledge of/and or experience working with business community/ networking with employers or HR recruiters considered an asset
  • Knowledge of/ and or experience in the High Tech sector considered an asset
  • Access to vehicle and valid driver’s license

Disclaimer: This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.

What we offer:

  • An opportunity to join a vibrant team and be part of truly meaningful and rewarding work; 
  • Comprehensive health and dental benefits for qualifying employees
  • Optional pension plan from Day 1;
  • An evolving environment where we tackle new challenges and continue learning every day.

Join us!

If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.

We know applying to a job takes time and thank all candidates for their interest. While we are not able to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do our best to provide feedback if that can be helpful.

At YSB, we are committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from the LGBTQ community and/or people with intersectional identities. Accommodation will be made available for applicants with a disability throughout the hiring process, kindly make your needs known in advance. The selected candidate will be required to follow all mandatory Covid 19 safety protocols.