Summary

Provide detailed service resources and contact information to youth in need of basic needs such as affordable housing, social support, and other urgent needs. This role fulfills a major need among youth in the community who require support navigating available services and facing overwhelming situations often with minimal help.

Description

Summary: Birchmount Bluffs Neighbourhood Centre (BBNC) is a charitable, multi-service neighbourhood centre that offers a broad range of recreational, social and capacity-building programs to the southwest Scarborough community. We believe that the full inclusion of persons of different abilities and backgrounds enhances the quality of life for all, and invite our community to partner with us in building a more equitable, caring neighbourhood.

Our Core Values: Respect, Diversity, Inclusivity, Building Capacity, Equitable Access, Collaboration, Integrity, Accountability

Description of Role: Provide detailed service resources and contact information to youth in need of basic needs such as affordable housing, social support, and other urgent needs. This role fulfills a major need among youth in the community who require support navigating available services and facing overwhelming situations often with minimal help.

Duties: 

  • Meet with youth who require assistance navigating social services such as affordable housing
  • Provide clear and relevant information in a timely fashion to support identified needs
  • Build trusting relationships with youth and work collaboratively with the youth department staff
  • Collate resources for youth based on highly requested support and appropriate programs and networks
  • Provide follow-up with youth to ensure appropriate support is received
  • Maintain detailed case notes that are well organized

Qualifications:

  • Child and Youth Care, Social Services, 2 or more years of experience
  • Familiarity and experience with Toronto housing services and community social support networks
  • Resourceful and able to uphold confidentiality
  • Experience working with youth ages 13-21
  • Ability to manage multiple inquiries and prioritize needs
  • Communicates clearly and empathetically to youth facing difficult circumstances
  • Passion for supporting youth

Benefits of Volunteering: 

  • Being involved in community and developing relationships with members
  • Learn and gain experience in a multi-service centre
  • Supporting youth and provide informal mentorship
  • Fulfillment in making social impact and influencing the next generation

Time Commitment: 

  • One weekday evening per week for 2-3 hours or Saturday mornings (9am-12pm) for 2-3 hours
  • Term: one year commitment

Requirements: 

  • Police Reference Check (Vulnerable Sectors Check)
  • Two references (personal and professional)