Customer Service / Support Full Time Jobs

Team Leader, Transportation

This position is primarily responsible for the day-to-day operations of the Transportation Program as well as for providing daily support and backup to the Meals on Wheels (MOW) Program.  The program provides rides to eligible seniors and persons with disabilities to medical appointments, van shopping, social, health & wellness activities as well as supporting programs such as the Adult Day Program and Home at Last.  Reports to the Program Manager.

Manager of Patron Services

The Manager of Patron Services oversees all Patron Services support, including staff management, financial responsibilities and reconciliations, revenue generation, training and customer service excellence.

Customer Service Representative

The Customer Service Representative assists clients with income or energy challenges through the initial screening process of the Low-Income Energy Assistance Program (Leap) managed by United Way Simcoe Muskoka on behalf of gas and electricity companies in Ontario.

Manager, Lodge

The Canadian Cancer Society Lodge provides a non-medical “home away from home” for people with cancer and their caregivers who need to travel to Vancouver, BC for out-patient treatment and consultation

Aurora Food Pantry Program Coordinator

This position requires an individual to manage the day- to- day operations of the food bank program. This means providing exemplary service to our clients; supporting our committed volunteers; and ensuring that there is an appropriate level of inventory on the shelves. The Coordinator works in cooperation with the food bank team to ensure the smooth and efficient running of the Food Bank Program. The Coordinator is expected to adhere to the Pantry’s values, ethics and mandate.

Administrative Coordinator

Reporting to the Senior Leadership Team, the Administrative Coordinator will be responsible for supporting the overall administrative responsibilities for the various streams of the organization. The duties of this position include tracking stakeholder relations, supporting technology needs, training and event support and logistics, financial tracking, and support for programs/projects arising from the deliverables of the streams.

Member Services Coordinator

The Member Services Coordinator manages the delivery of member services provided to the UTMSU membership, such as the Health and Dental plan and Universal Transit Pass. They are also responsible for supervising the operations of the UTM Student Centre on a day-to-day basis, and providing in-person support to students who utilize the building.

Community Support Worker – Advocacy Resource Centre

The successful candidate will work in partnership with all the staff to provide a supportive and accommodating environment to provide direct service to the members of Sound Times. Services are non-appointment-based and include assistance with securing resources and brief interventions related to problem-solving and advocacy based on the individual’s self defined needs. Services may include co-ordinating medical and legal services, both of which are available at clinics within Sound Times.

Bilingual ChildCARE Plus Administrator/Administrateur bilingue pour ChildCARE Plus

With over 40 years of development experience, ERDO serves children and their families in more than 40 developing countries through community development, crisis response and child sponsorship programs. Comptant plus de 40 ans d’expérience dans le domaine du développement, ERDO soutient les enfants et leurs familles dans plus de 40 pays en développement par le biais de programmes de développement communautaire, d’intervention en cas de crise et de parrainage d’enfants.

Director, People & Culture (Human Resources)

We are seeking an experienced human resources professional to lead, manage and administer all aspects of human resources on behalf of the organization. This position supports capacity building across our people and all aspects of our organizational culture. The ideal candidate is a professional, dependable and enthusiastic individual with a passion for coaching and team building, a strong desire to serve and learn, and a heart for community service.

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