Summary

The successful candidate will work in partnership with all the staff to provide a supportive and accommodating environment to provide direct service to the members of Sound Times. Services are non-appointment-based and include assistance with securing resources and brief interventions related to problem-solving and advocacy based on the individual’s self defined needs. Services may include co-ordinating medical and legal services, both of which are available at clinics within Sound Times.

Description

EXTERNAL POSTING

Position:                                              Community Support Worker – Advocacy Resource Centre

Type:                                                    Full Time, Permanent

Number of Positions:                            2

Rate:                                                     Benefits after (after 3 months probation) Salary $51, 551

Location:                                              280 Parliament Street, Toronto ON

Hours of Work:                                    Fixed compressed schedule – four days on/three days off

Established in 1992, Sound Times Support Services is one of the oldest and largest service user run organizations in North America providing mental health and addiction services in downtown Toronto. Informed by our personal experiences in the mental health, addiction, and criminal justice systems, we have dedicated our practice to providing advocacy and direct services to our community of peers.

The successful candidate will work in partnership with all the staff to provide a supportive and accommodating environment to provide direct service to the members of Sound Times. Services are non-appointment-based and include assistance with securing resources and brief interventions related to problem-solving and advocacy based on the individual’s self defined needs. Services may include co-ordinating medical and legal services, both of which are available at clinics within Sound Times.

Responsibilities:

  • Engage with individuals and identify opportunities for support
  • Provide information, advocacy, and support
  • Work collaboratively with individuals to promote self advocacy
  • Refer and ensure linkages to appropriate services
  • Maintain timely documentation as per Sound Times’ policies
  • Maintain collaborative relationships with other services
  • Participate in educational activities and professional development

Qualifications:

  • Relevant university or college education, or a minimum of two years of related direct service experience
  • Working knowledge of the criminal justice system, mental health, and addiction services
  • Excellent organizational and communication skills
  • Creative problem solving skills, flexibility and determination
  • Ability to use Microsoft based applications and work remotely as required

Most importantly, these positions require a deep understanding of the effects of the marginalization of individuals experiencing mental health and addiction issues and the barriers to accessing services and supports. You will be drawn to approaching the delivery of services in a business not quite as usual way, informed by your own understanding of these barriers, and with a genuine commitment to challenge, to do better, and to do what’s right.

Please apply in confidence with a resume and a cover letter outlining your thoughts your interest in this position through CharityVillage. No phone calls.  Please do not email staff directly!