Governance Q&A: Putting an ED’s personal work ahead of the organization’s work

I am secretary to an executive director of a medium-sized charity. Although I am very busy, he keeps asking me to handle his personal correspondence, completely unrelated to the charity. He knows how to use his email and the fax...

Governance Q&A: Dealing with founder’s syndrome

Fifteen years ago, my husband and I had a dream of making our little commercial sector stronger by bringing together isolated businesses in our field into a new national association. Since then, we have put thousands of hours into this...